Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Columbia (SC); In loco; USD 18.000 - 19.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k) Associate contributions

Cell phone discounts

Pet & legal insurance

Credit union

referral bonuses

Descrizione del lavoro

Marshalls at The TJX Companies, Inc. is seeking a Store Associate to deliver a highly satisfying customer experience by engaging with shoppers, upholding store standards, and maintaining a clean, organized sales floor. You may be cross-trained to support multiple areas of the store as needed.

You should bring strong customer service skills, the ability to communicate clearly, work a flexible schedule, and lift moderate weights. Previous retail experience is helpful.

Competenze

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Mansioni

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Conoscenze

Customer service

Communication

Multitasking

Flexibility

Attention to detail

Teamwork

Adaptability

Descrizione del lavoro

Marshalls at The TJX Companies, Inc. is seeking a Store Associate to deliver a highly satisfying customer experience by engaging with shoppers, upholding store standards, and maintaining a clean, organized sales floor. You may be cross-trained to support multiple areas of the store as needed.

You should bring strong customer service skills, the ability to communicate clearly, work a flexible schedule, and lift moderate weights. Previous retail experience is helpful.