Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Kalamazoo (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Paid holidays/vacation/sick

Job summary

Marshalls at The TJX Companies, Inc. is seeking a dedicated associate to deliver an outstanding customer experience while upholding store standards.

You will interact with customers, process transactions, and maintain a clean, safe, and organized sales floor in a fast-paced off-price retail environment. The role requires flexible scheduling, strong communication, and the ability to multitask across multiple store areas.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Cross-train to work in multiple areas to support business needs.
• Ring up purchases, returns accurately, and handle cash per procedures.
• Promote credit and loyalty programs to customers.
• Participate in store recovery, safety, and loss-prevention efforts.

Skills

Customer service

Communication

Multi-tasking

Flexible schedule

Attention to detail

Job description

Marshalls at The TJX Companies, Inc. is seeking a dedicated associate to deliver an outstanding customer experience while upholding store standards.

You will interact with customers, process transactions, and maintain a clean, safe, and organized sales floor in a fast-paced off-price retail environment. The role requires flexible scheduling, strong communication, and the ability to multitask across multiple store areas.