Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Hanford (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Job summary

Marshalls, a member of The TJX Companies, Inc., is hiring for a role focused on delivering exceptional customer service in a fast-paced retail environment. You will engage with customers, process transactions, promote loyalty programs, and help maintain organized merchandising across the store.

The position requires strong communication, the ability to multi-task, and a willingness to adapt to changing needs. Prior retail experience is preferred and a positive store culture is valued.

Qualifications

• Excellent customer service skills are required.
• Ability to work a flexible schedule to support store needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction or unexpected situations.
• Retail experience is preferred.

Responsibilities

• Provide a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store.
• Accurately ring purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs to customers.
• Follow merchandising procedures and prepare merchandise for the sales floor.
• Assist in store recovery, safety practices, and loss prevention efforts.
• Support and participate in store order fulfillment and daily tasks as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls, a member of The TJX Companies, Inc., is hiring for a role focused on delivering exceptional customer service in a fast-paced retail environment. You will engage with customers, process transactions, promote loyalty programs, and help maintain organized merchandising across the store.

The position requires strong communication, the ability to multi-task, and a willingness to adapt to changing needs. Prior retail experience is preferred and a positive store culture is valued.