Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Winter Park (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver exceptional customer experiences in a fast-paced retail environment. You will engage with customers, maintain store standards, and support operations across sales floor activities.

The role emphasizes strong communication, adaptability, and reliability, with a focus on upholding labor laws and safety protocols while providing excellent service.

Qualifications

• Possesses excellent customer service skills.
• Available to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Participates in store recovery and ensures cleanliness and safety.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Teamwork

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver exceptional customer experiences in a fast-paced retail environment. You will engage with customers, maintain store standards, and support operations across sales floor activities.

The role emphasizes strong communication, adaptability, and reliability, with a focus on upholding labor laws and safety protocols while providing excellent service.