Temporary Retail Associate: Customer Experience & Store Ops

The TJX Companies, Inc.; City of Batavia (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health, dental, vision benefits

Job summary

Marshalls, part of The TJX Companies, Inc., is hiring to deliver a highly satisfying customer experience across our store. You will engage customers, maintain a clean environment, and support operations to meet business needs.

Cross-training may occur to assist in multiple areas of the store as required. We look for individuals with strong communication, organization, and service skills who can adapt to changing directions, lift items when needed, and work well with colleagues to promote a

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adapt to changes

Lift heavy objects

Team collaboration

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., is hiring to deliver a highly satisfying customer experience across our store. You will engage customers, maintain a clean environment, and support operations to meet business needs.

Cross-training may occur to assist in multiple areas of the store as required. We look for individuals with strong communication, organization, and service skills who can adapt to changing directions, lift items when needed, and work well with colleagues to promote a