Retail Associate: Merchandising & Customer Experience

Winners Merchants International, L.P.; United States; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

Marshalls, part of TJX Companies, is seeking team members to deliver a superior customer experience while maintaining a clean, organized store environment. The role may involve cross-training across store areas to support business needs and adherence to all operating standards.

Ideal candidates have strong customer service skills, can handle a flexible schedule, and work well with peers. Benefits include associate discounts, retirement contributions, and comprehensive health options.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Ring customer purchases/returns and handle cash accurately per procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor and restock as needed.
• Contribute to store recovery and maintain cleanliness and safety throughout the shift.
• Support shrink reduction programs and maintain a safe environment.

Skills

Customer service

Flexibility

Communication

Attention to detail

Multitasking

Job description

Marshalls, part of TJX Companies, is seeking team members to deliver a superior customer experience while maintaining a clean, organized store environment. The role may involve cross-training across store areas to support business needs and adherence to all operating standards.

Ideal candidates have strong customer service skills, can handle a flexible schedule, and work well with peers. Benefits include associate discounts, retirement contributions, and comprehensive health options.