Retail Associate - Customer Experience & Merchandising

The TJX Companies, Inc.; Midwest City (OK); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k)

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

Marshalls, part of The TJX Companies, Inc., seeks team members to deliver a highly satisfying customer experience and uphold store standards. You may be cross-trained across store areas to support business needs and ensure safety and compliance.

Responsibilities include processing purchases, promoting loyalty programs, maintaining merchandising standards, and contributing to a positive store culture. Benefits and competitive pay are provided in accordance with company plans.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multitasking

Flexibility

Job description

Marshalls, part of The TJX Companies, Inc., seeks team members to deliver a highly satisfying customer experience and uphold store standards. You may be cross-trained across store areas to support business needs and ensure safety and compliance.

Responsibilities include processing purchases, promoting loyalty programs, maintaining merchandising standards, and contributing to a positive store culture. Benefits and competitive pay are provided in accordance with company plans.