Retail Associate: Customer Experience & Framing Expert

Michaels; Jacksonville (NC); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Adoption assistance

Employee discounts

Résumé du poste

Michaels in Jacksonville, NC is seeking a store team member to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout experience. You will assist with truck unloading, stocking, and maintaining in-stock conditions while supporting store recovery and policy adherence.

The role requires standing for long periods, flexibility for nights/weekends, and a willingness to participate in omni-channel processes.

Qualifications

• Retail and/or customer service experience preferred.

Responsabilités

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain store recovery and in-stock conditions; complete merchandise returns/go backs.

Connaissances

Customer service

Cash handling

Stocking

Teamwork

Omni-channel

Description du poste

Michaels in Jacksonville, NC is seeking a store team member to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout experience. You will assist with truck unloading, stocking, and maintaining in-stock conditions while supporting store recovery and policy adherence.

The role requires standing for long periods, flexibility for nights/weekends, and a willingness to participate in omni-channel processes.