Seasonal Customer Service & Merchandising Associate

Michaels Stores; Jacksonville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Flexible scheduling

Job summary

The Michaels Stores Jacksonville, NC location is seeking a Store Associate to deliver friendly customer service, help customers find products, and ensure a fast checkout experience. You will support truck unloading, stocking, and planogram maintenance while promoting the rewards program and payment options.

Candidates should have retail or customer service experience, be able to stand for long periods, and work well in a team.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Excellent communication and problem-solving skills.

Responsibilities

• Assist customers by locating products and providing solutions.
• Provide fast, friendly checkout with accurate cash handling.
• Promote Rewards program and Private Label Credit Card enrollments.
• Support omni-channel processes (BOPIS/SFS) and store operations.
• Participate in truck unloading, stocking, and planogram maintenance.
• Maintain in-stock conditions and support store recovery and safety programs.

Skills

Customer service

Cash handling

Sales & product location

Team collaboration

Job description

The Michaels Stores Jacksonville, NC location is seeking a Store Associate to deliver friendly customer service, help customers find products, and ensure a fast checkout experience. You will support truck unloading, stocking, and planogram maintenance while promoting the rewards program and payment options.

Candidates should have retail or customer service experience, be able to stand for long periods, and work well in a team.