Seasonal Retail Associate: Customer Service & Framing

Michaels Stores; Statesville (NC); On-site; USD 25,000 - 33,000; Part time

Job summary

Michaels Stores in Statesville, NC is seeking a team member to deliver friendly customer service, help shoppers find products, and ensure fast checkout. You will assist with truck unload, stocking, merchandising, and store recovery to keep aisles in stock and appealing.

While supporting omni-channel processes like Buy Online Pickup in Store and Ship From Store, you will educate customers on rewards programs and store policies, with flexibility for evenings and weekends.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Lift heavy boxes and use ladders when needed.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with cash handling to standards.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Maintain store recovery, shelves, and planograms (POGs).
• Support safety programs and adhere to SOPs.

Skills

Customer service

Cash handling

Point of sale

Inventory awareness

Team player

Tools

POS system

Job description

Michaels Stores in Statesville, NC is seeking a team member to deliver friendly customer service, help shoppers find products, and ensure fast checkout. You will assist with truck unload, stocking, merchandising, and store recovery to keep aisles in stock and appealing.

While supporting omni-channel processes like Buy Online Pickup in Store and Ship From Store, you will educate customers on rewards programs and store policies, with flexibility for evenings and weekends.