Retail Associate

Sandbox VR

San Francisco (CA)

On-site

USD 27,111

Full time

14 days+

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Benefits offered by this job

Paid sick time

401(k) match

Commuter benefits

Referral bonuses

Free VR sessions

Job summary

A leading virtual reality entertainment company is seeking a Retail Associate in San Francisco, CA. The role involves creating memorable guest experiences in an immersive environment and requires 1+ year of retail or hospitality experience. The ideal candidate is adaptable, reliable, and possesses strong customer service skills. Availability on weekends is a must. Competitive benefits include paid sick time, 401(k) match, and free VR sessions.

Qualifications

1+ year of experience in retail or hospitality.
Able to lift up to 40 lbs.
Weekend availability required.

Responsibilities

Create unforgettable guest moments.
Guide guests through the VR journey.
Maintain a clean, high-energy store.

Skills

Customer service skills

Technical aptitude

Teamwork

Adaptability

Job description

Join to apply for the Retail Associate role at Sandbox VR

2 days ago Be among the first 25 applicants

Join to apply for the Retail Associate role at Sandbox VR

This range is provided by Sandbox VR. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.68/hr - $19.68/hr

Who We Are

We’re SandboxVR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world‑class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location‑based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR? Sneak peek of our store experience HERE.

What You Will Be Doing

Create Unforgettable Guest Moments
Greet guests with energy and invite them into an exciting, welcoming environment
Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap‑up
Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
Be a Tech & Experience Expert
Master our proprietary tech and keep gear calibrated
Troubleshoot issues smoothly and provide real‑time, light‑hearted updates to guests
Communicate with management and tech support when issues arise, clearly and quickly
Keep Things Running Smoothly
Maintain a spotless, high‑energy store that meets Sandbox VR standards
Sanitize gear thoroughly and display materials/gift cards to brand expectations
Prepare iPads, body trackers, and gear before and after every session

What We Are Looking For

Egoless & Coachable: You take feedback well and pitch in wherever needed
Adaptable & Proactive: You’re resourceful, self‑driven, and good with change
Team‑Focused: You stay positive and celebrate group wins
Reliable: On time, in uniform, and ready to shine
Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs
Weekend Availability: Required
Experience: 1+ year in retail/hospitality

Benefits

Paid sick time + 401(k) match
Commuter benefits (transit + parking)
Referral bonuses + employee discounts
Free VR sessions + guest review bonus

Note: Evening and weekend availability may be required depending on the business’ needs.

To ensure a fair and efficient process, Sandbox VR uses limited AI tools to assist in resume review. Specifically, we use Lever’s “Talent Fit” feature to identify applications that may align closely with job requirements. However, these tools do not make hiring decisions. Every candidate is reviewed by a real person, and final decisions are always made by our recruiters and hiring managers.

Seniority level