VR Guest Experience Specialist

Sandbox VR; Cerritos (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid sick time + 401(k) match

Commuter benefits (transit + parking)

Referral bonuses + employee discounts

Free VR sessions

Job summary

Sandbox VR is seeking a Guest Experience Associate to welcome guests, guide them through the VR journey, and ensure a memorable visit. You will promote additional offers and maintain gear readiness and a clean, high-energy store environment.

Ideal candidates will have 1+ year in retail or hospitality, be egoless and coachable, and thrive in a fast-paced team setting with weekend availability. This role offers opportunities to grow with a leader in immersive entertainment.

Qualifications

• 1+ year of experience in retail or hospitality environments.
• Egoless, coachable and able to take feedback.
• Strong teamwork and positive attitude.
• Able to stand for long periods and lift up to 40 lb.
• Weekend availability required.

Responsibilities

• Create unforgettable guest moments and greet guests.
• Guide guests through the VR journey from arrival to wrap-up.
• Promote offers to boost engagement (F&B, repeat visits, gifts).
• Maintain a high-energy, spotless store per Sandbox VR standards.
• Prepare iPads, body trackers, and gear before and after sessions.

Skills

Customer service

Teamwork

Adaptability

Reliability

Communication

Job description

Sandbox VR is seeking a Guest Experience Associate to welcome guests, guide them through the VR journey, and ensure a memorable visit. You will promote additional offers and maintain gear readiness and a clean, high-energy store environment.

Ideal candidates will have 1+ year in retail or hospitality, be egoless and coachable, and thrive in a fast-paced team setting with weekend availability. This role offers opportunities to grow with a leader in immersive entertainment.