Retail Associate - The Battery

Sandbox VR; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid sick time

401(k) match

Commuter benefits

Referral bonuses

Free VR sessions

Job summary

Sandbox VR in Atlanta seeks enthusiastic team members to provide an exceptional virtual reality experience to guests. You will greet and guide guests, ensuring they enjoy every moment of their adventure.

Ideal candidates are adaptable, dependable, and possess customer service experience. Responsibilities include maintaining a clean and welcoming environment, troubleshooting tech problems, and ensuring guest satisfaction through every stage of the experience.

Benefits include paid sick time, commuter benefits, referral bonuses, and free VR sessions.

Qualifications

• 1+ year in retail/hospitality experience.
• Ability to work weekends.
• Physical capability to lift up to 40 lbs.

Responsibilities

• Create unforgettable guest moments.
• Greet guests with energy and guide them through the VR experience.
• Maintain a smooth and spotless store environment.

Skills

Customer service

Tech proficiency

Adaptability

Job description

We’re SandboxVR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world‑class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location‑based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR?

Sneak peek of our store experience HERE.

What You Will Be Doing

• Create Unforgettable Guest Moments
• Greet guests with energy and invite them into an exciting, welcoming environment
• Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap‑up
• Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
• Be a Tech & Experience Expert
• Master our proprietary tech and keep gear calibrated
• Troubleshoot issues smoothly and provide real‑time, light‑hearted updates to guests
• Communicate with management and tech support when issues arise, clearly and quickly
• Keep Things Running Smoothly
• Maintain a spotless, high‑energy store that meets Sandbox VR standards
• Sanitize gear thoroughly and display materials/gift cards to brand expectations
• Prepare iPads, body trackers, and gear before and after every session

What We Are Looking For

• Egoless & Coachable: You take feedback well and pitch in wherever needed
• Adaptable & Proactive: You’re resourceful, self‑driven, and good with change
• Team‑Focused: You stay positive and celebrate group wins
• Reliable: On time, in uniform, and ready to shine
• Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs
• Weekend Availability: Required
• Experience: 1+ year in retail/hospitality

Benefits

• Paid sick time + 401(k) match
• Commuter benefits (transit + parking)
• Referral bonuses + employee discounts
• Free VR sessions

Note: Evening and weekend availability may be required depending on the business’ needs.

To ensure a fair and efficient process, Sandbox VR uses limited AI tools to assist in resume review. Specifically, we use Lever’s “Talent Fit” feature to identify applications that may align closely with job requirements. However, these tools do not make hiring decisions. Every candidate is reviewed by a real person, and final decisions are always made by our recruiters and hiring managers.