Retail Assistant Store Manager - Growth & Benefits

The Salvation Army USA Western Territory; North Las Vegas (NV); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Career growth

Paid time off

Employee stores discounts

Great work perks discounts

Medical, dental, and vision

Health and fitness Fitbit device

Retirement plan

Legal assistance MetLife

Pet insurance

AFLAC

Employee Assistance Program (EAP)

Job summary

The Salvation Army USA Western Territory is seeking a Retail Manager at our Henderson Store to lead daily operations and train staff. The role focuses on delivering excellent customer and donor experiences while coordinating shifts and maintaining ARC standards.

We offer growth opportunities, benefits, and a supportive team in a mission-driven environment. A valid driver’s license and background check are required, with a strong emphasis on safety and service.

Qualifications

• High School Diploma or GED equivalent required.
• Must have a minimum of 2 years of previous Retail Management/Supervisory experience.
• Must be able to operate POS/Cash Register and have ability to schedule and supervise store employees.
• Must hold a valid Driver's license, be able to show proof of insurance.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers, and donors.

Responsibilities

• Takes an active role and partners with the Store Manager in the day-to-day operation of the store.
• Assumes responsibility for all day-to-day store operations in the absence of the Store Manager.
• Provides coaching, training, and development to the Store Employees.
• Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient
• In the absence of the Store Manager, coordinate daily morning and shift change team meetings.
• Supervise employees in performance of duties to ensure compliance with published directives and guidelines.
• Provide training for new personnel on store policies and procedures by The Salvation Army.
• In the absence of the Store Manager, communicate any personnel issues with District Sales Manager. May issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager
• Completes all tasks as assigned by the Store Manager; District Sales Manager; Command Retail Directors and Command Administration
• Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance.
• Ensures store is maintained at ARC Merchandising Standards; adequate inventory levels on hand, and that the store is at CNO standards. Ensure timely completion of regular and timely product rotation of clearance tables as scheduled.
• BRP (Back Room Processing) - In the absence of the Store Manager, ensures that the Material Handlers are working effectively and efficiently to meet daily processing goals as outlined in Material Handler Standard Operating Procedures/Job Description.
• Ensures product is processed for table rotations.
• In the absence of the Store Manager, ensures that the Sales Associate/Material Handler (s) working the donation sites are working effectively and efficiently as outlined in the Donation procedures.
• Responsible for adequate amount of change at the beginning of each day, safeguarding cash in registers and safe at all times and banking of cash receipts as per ARCC policy.
• Attends Monthly Store Meetings.
• Assists the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations and that hazards are reported to Administration. Assists with Weekly Store Meetings with store teams.
• Responsible for the protection of property and building.
• May transfer from store to store at the direction of Command Retail Directors and Command Administration.
• Implement appropriate loss prevention measures.
• Other written or verbal duties as may be assigned by the Store Manager, District Sales Manager, Command Retail Directors and Command Administration.

Skills

Retail management

Supervisory experience

Customer service

Communication skills

POS operation

Education

High School Diploma or GED

Tools

POS/Cash Register

Job description

The Salvation Army USA Western Territory is seeking a Retail Manager at our Henderson Store to lead daily operations and train staff. The role focuses on delivering excellent customer and donor experiences while coordinating shifts and maintaining ARC standards.

We offer growth opportunities, benefits, and a supportive team in a mission-driven environment. A valid driver’s license and background check are required, with a strong emphasis on safety and service.