Retail Assistant Manager - People-First Growth Leader

Carter's, Inc.; New Hampshire; Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Health benefits

30% employee discount

Education program – Advance You

Paid time off

Parental leave

Adoption assistance

Job summary

Carter’s, Inc. in New Hampshire seeks an Assistant Store Manager to lead the team and be the first face of the brand for growing families. You’ll guide staff, deliver exceptional customer service, and support daily store operations.

The role emphasizes leadership, inclusive coaching, and sales excellence. A minimum of 1 year in retail management and a high school diploma or GED are preferred, with availability including days, nights, weekends.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED required or equivalent.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Retail management

Customer engagement

Leadership

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s, Inc. in New Hampshire seeks an Assistant Store Manager to lead the team and be the first face of the brand for growing families. You’ll guide staff, deliver exceptional customer service, and support daily store operations.

The role emphasizes leadership, inclusive coaching, and sales excellence. A minimum of 1 year in retail management and a high school diploma or GED are preferred, with availability including days, nights, weekends.