Assistant Store Manager — People & Growth Leader

Carters Inc.

Gambrills (MD)

On-site

USD 29,000 - 38,000

Full time

9 days ago

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Benefits offered by this job

Employee discount (30%)

Health benefits

Paid time off

Referral bonuses

Job summary

Carter’s Inc. is seeking an Assistant Store Manager in the United States to lead the sales floor with a customer-first focus. You’ll coach team members, manage staffing, and ensure high service standards across channels.

The role emphasizes coaching, merchandising, and drive of KPIs while delivering a welcoming and inclusive environment for customers and staff alike. It offers growth opportunities within Carter’s brands and a strong team culture.

Qualifications

Minimum of 1 year of retail or related management experience.
High school diploma or GED required.
Proficient computer and technology skills (Outlook, Excel, Web navigation).

Responsibilities

Execute workforce management to ensure customer focus on the sales floor.
Welcome customers with a warm greeting and explain product features and benefits.
Foster a positive, safe, and inclusive environment for employees and customers.
Coach others to meet service standards and omnichannel experience.
Analyze business and drive KPIs with the team to improve results.
Assist Store Manager in recruiting, hiring, training and development.
Plan and report on tasks and financial results using company tools.
Support merchandising, promotions, and product placement.
Help reduce loss through service and operational controls.