People-First Retail Leader: Inspire Teams & Delight Parents

Carter's Retail Inc.; Conway (NH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

30% discount

Health benefits

Paid time off

Parental leave

Adoption assistance

Education program

Job summary

Carter’s in Conway, NH is hiring an Assistant Store Manager. You’ll be the first face of the brand for growing families, greet customers, introduce baby essentials, and help prepare children for school moments while modeling excellent service and teamwork.

You’ll support the Store Manager, assist in recruiting, training, merchandising, and driving store KPIs. Requirements include a minimum of 1 year of retail or related management experience and a high school diploma or GED.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Retail management

Leadership

Customer engagement

Communication

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s in Conway, NH is hiring an Assistant Store Manager. You’ll be the first face of the brand for growing families, greet customers, introduce baby essentials, and help prepare children for school moments while modeling excellent service and teamwork.

You’ll support the Store Manager, assist in recruiting, training, merchandising, and driving store KPIs. Requirements include a minimum of 1 year of retail or related management experience and a high school diploma or GED.