Retail Assistant Manager - Lead Teams, Elevate Sales

Express & Bonobos; Camelot Mobile Home Park (DE); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Pharmacy benefits

Dental coverage

Vision coverage

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC in Rehoboth, DE, is seeking an Assistant Manager to lead daily store operations for the Express brand. You will support the Store Manager in staffing, training and achieving sales goals while ensuring a superior customer experience.

You will coach Sales Associates, manage inventory flow, and drive merchandising and loyalty initiatives to meet performance targets and uphold company standards.

Qualifications

• Education: High School or Equivalent.
• 1-3 years of relevant retail experience.
• Proficient with iPad and POS registers.
• Demonstrates strong customer service skills.
• Meets defined availability including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Assist in developing, inspiring, and retaining top talent.
• Maintain a positive work environment and team morale; focus on teamwork.
• Coach, teach and train Sales Associates for effective job performance.
• Partner with the Store Manager to identify high performing Sales Associates.
• May assist in the hiring process for Sales Associates by interviewing and giving feedback.
• Support analysis of the business and help execute clear action plans.
• Assist in overseeing all aspects of daily store operations.
• Execute action plans to optimize results.
• Ensure sales floor coverage to meet customer expectations.
• Oversee merchandise flow including shipment and replenishment.
• Maintain adherence to Company Policies and safety.
• Manage the execution of the store strategy to achieve goals.
• Lead merchandising strategies, loyalty programs and initiatives.
• Support a store environment focused on great in-store experience.
• Lead by example in proactive customer engagement.
• Greet and assist customers; share information on products and promotions.
• Resolve customer complaints and take initiative to resolve issues.
• Act as customer experience leader; drive improvements.
• Create a positive in-store environment through visual standards.

Skills

Strong customer service

Strong communication

Retail experience

Experience managing sales

Proficient with iPad / registers

Availability nights / weekends

Education

High School or Equivalent

Tools

iPad / registers

Job description

PHOENIX Retail, LLC in Rehoboth, DE, is seeking an Assistant Manager to lead daily store operations for the Express brand. You will support the Store Manager in staffing, training and achieving sales goals while ensuring a superior customer experience.

You will coach Sales Associates, manage inventory flow, and drive merchandising and loyalty initiatives to meet performance targets and uphold company standards.