Retail District Leader: Talent, Sales & Operations

EXPRESS; Detroit (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

PHOENIX Retail, LLC, operating the Express brand, is seeking a District Manager to lead a group of Express stores. The role emphasizes talent acquisition, development, and retention, with a focus on hospitality-driven customer experiences and strong business analytics to drive sales.

You will coach store leaders, ensure brand-consistent merchandising, and foster a high-performance, fast-paced retail environment across designated markets.

Qualifications

• 5–8 years of relevant retail management experience.
• 3–5 years minimum of multi-unit leadership.
• Bachelor’s degree in Business Management or related field or equivalent work experience.
• Proven results in driving top-line revenue, creating hospitality focused customer experiences, and attracting, developing, and retaining associates at all levels
• Demonstrated ability to work in a high volume, fast-paced, rapidly changing, results-oriented work environment
• Consultative skills/mindset and ability to communicate and collaborate effectively across varied stakeholder audiences including organizational leaders
• Experience working with managers on associate relationship issues, retention and associate engagement, talent assessments, and performance management

Responsibilities

• Attract and retain talent to support the needs of the district, region and brand.
• Lead the talent acquisition, immersion, education, and retention of store management.
• Focus on continuous talent development to build succession of future leaders.
• Drive profitable sales through effective business analysis.
• Identify operational and financial opportunities to address current business challenges and create action plans to deliver desired results.
• Teach and develop leaders in operations and ensure consistency across stores within their district.
• Possess strong business acumen with the ability to flex, adjust and pivot to internal and external factors to drive results.
• Lead performance management through coaching and adherence to company standards.
• Teach and ensure visual merchandising to brand direction across market.
• Provide daily leadership that motivates teams to achieve.
• Teach, develop and model exceptional customer in store interactions.

Skills

Retail management

Multi-unit leadership

Talent acquisition

Talent development

Business analysis

Operational excellence

Customer experience

Communication

Coaching

Education

Bachelor’s degree in Business Management or related field

Equivalent work experience

Job description

PHOENIX Retail, LLC, operating the Express brand, is seeking a District Manager to lead a group of Express stores. The role emphasizes talent acquisition, development, and retention, with a focus on hospitality-driven customer experiences and strong business analytics to drive sales.

You will coach store leaders, ensure brand-consistent merchandising, and foster a high-performance, fast-paced retail environment across designated markets.