Retail Assistant Manager: Lead Teams & Elevate Experience

Socket.dev; Allaire Village (NJ); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

60% discount on branded products

401(k) plan with company matching

Medical and prescription coverage

Paid time off and holidays

Employee discounts on entertainment,旅行

Job summary

J.Crew Group (JCG) is seeking an Assistant Manager to join its leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team for peak performance.

You’ll support the Store Director and manage key areas like visual merchandising, operations, HR, and service. The role emphasizes teamwork, adaptability, and delivering best-in-class service.

Qualifications

• 1-2 years of retail management experience.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Teamwork & flexibility

Problem-solving

Job description

J.Crew Group (JCG) is seeking an Assistant Manager to join its leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team for peak performance.

You’ll support the Store Director and manage key areas like visual merchandising, operations, HR, and service. The role emphasizes teamwork, adaptability, and delivering best-in-class service.