Retail Assistant Manager — Lead Team, Elevate Style & Service

FashionUnited; Gulfport (MS); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay bonus programs

Up to 60% discount on branded products

401(k) plan with company matching

Medical, dental, vision insurance

PTO and paid holidays

Job summary

J.Crew Group (JCG) is seeking an Assistant Manager to join our leadership team. You will help drive profitability through customer connections, brand loyalty, and community engagement, providing coaching to the sales team to maximize performance.

You will collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support as needed. This role blends people leadership with hands-on store operations and guest experience.

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Team leadership

Customer service

Flexible scheduling

Problem-solving

Job description

J.Crew Group (JCG) is seeking an Assistant Manager to join our leadership team. You will help drive profitability through customer connections, brand loyalty, and community engagement, providing coaching to the sales team to maximize performance.

You will collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support as needed. This role blends people leadership with hands-on store operations and guest experience.