Retail Assistant Manager: Lead Team & Elevate Service

J.Crew Group; Washington (Washington County); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

60% discount on branded products

401(k) plan with company matching

Medical and prescription coverage

Competitive base pay with bonus

Job summary

J.Crew Group is seeking an Assistant Manager to join our leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement.

You will provide coaching to the sales team, collaborate with the leadership team to adapt strategies, and ensure smooth operational support across departments while fostering a positive, high-performing environment.

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift at least 40 pounds

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.) and manage store operations, systems, and technology.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Brand passion

Scheduling flexibility

Job description

J.Crew Group is seeking an Assistant Manager to join our leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement.

You will provide coaching to the sales team, collaborate with the leadership team to adapt strategies, and ensure smooth operational support across departments while fostering a positive, high-performing environment.