Retail Assistant Manager: Lead Teams & Elevate Customer Experience

LOFT; Jenks (OK); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and career-op

Community impact through partnerships

Job summary

LOFT, Tulsa's premier retail destination, seeks an Assistant Manager to support customer experiences and nurture a strong store culture for associates. As a store leader, you will nurture relationships with customers and the team while driving brand standards and results.

You will lead on the shop floor, coach staff, and ensure operational excellence. The role emphasizes hospitality, omnichannel support, and talent development within a collaborative LOFT environment.

Qualifications

• 1+ year retail management experience preferred.
• Brings a hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail leadership

Customer service

Hospitality mindset

POS proficiency

Business acumen

Decision making

Tools

POS system

Job description

LOFT, Tulsa's premier retail destination, seeks an Assistant Manager to support customer experiences and nurture a strong store culture for associates. As a store leader, you will nurture relationships with customers and the team while driving brand standards and results.

You will lead on the shop floor, coach staff, and ensure operational excellence. The role emphasizes hospitality, omnichannel support, and talent development within a collaborative LOFT environment.