Retail Assistant Manager – Customer Experience Leader

LOFT; River Forest (IL); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus sister-bran

Job summary

LOFT is seeking an Assistant Manager for Store 0666-River Forest Town Center, River Forest, IL. You will support customer experience, lead on the sales floor, and nurture a strong store culture with associates.

Ideal candidates have 1+ year retail management, a hospitality mindset, tech proficiency with POS, and a proven ability to drive results while coaching the team. Regular/full-time role with benefits and advancement opportunities.

Qualifications

• 1+ year of retail management experience preferred.
• Hospitable approach to customers and associates.
• Tech-savvy with point-of-sale systems and store tech.

Responsibilities

• Cultivate a customer-focused environment with exceptional experiences.
• Lead on the sales floor and model brand behaviors.
• Educate and coach associates to connect with customers.
• Support Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Skills

Retail management

Hospitality mindset

POS technology proficiency

Business acumen

Proactive decision making

Tools

POS system

Job description

LOFT is seeking an Assistant Manager for Store 0666-River Forest Town Center, River Forest, IL. You will support customer experience, lead on the sales floor, and nurture a strong store culture with associates.

Ideal candidates have 1+ year retail management, a hospitality mindset, tech proficiency with POS, and a proven ability to drive results while coaching the team. Regular/full-time role with benefits and advancement opportunities.