Retail Assistant Manager — Lead Teams & Customer Experience

Gap Inc.; Hershey (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

50% discount on merchandise

Paid time off

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision

Job summary

Old Navy in Hershey, PA is seeking an Assistant Manager to lead store operations and bring the brand to life for customers. You will drive profitable sales through customer focus, merchandising, and talent development, working closely with the General Manager to coach Leads and Brand Associates.

The role requires 1–3 years of retail management, a high school diploma, strong communication, and a hands-on approach to coaching.

Qualifications

• 1–3 years of retail management experience.
• High school diploma or equivalent required.
• Strong communication and leadership skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Lead store operations and drive profitable sales through customer focus, merchandising, and talent development.
• Coach and develop Leads, Experts and Brand Associates to deliver a best-in-class customer experience.
• Ensure execution of standard operating procedures and omnichannel initiatives.
• Manage schedules and represent the brand in the local community.

Skills

Retail management experience

Communication skills

Leadership and mentoring

Customer service

Flexibility in schedule

Retail technology proficiency

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Old Navy in Hershey, PA is seeking an Assistant Manager to lead store operations and bring the brand to life for customers. You will drive profitable sales through customer focus, merchandising, and talent development, working closely with the General Manager to coach Leads and Brand Associates.

The role requires 1–3 years of retail management, a high school diploma, strong communication, and a hands-on approach to coaching.