Retail Assistant Manager: Lead & Inspire Teams

Old Navy; Peabody (MA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Merchandise discount 50%

Paid Time Off

401(k) plan with match

Employee stock purchase plan

Medical/dental/vision insurance

Job summary

Old Navy is seeking an Assistant Manager to lead store teams and drive profitable sales. You’ll oversee customer operations, merchandising and talent development, partnering with the General Manager to execute strategy and deliver a best-in-class customer experience.

Play a key role in coaching Leads and Brand Associates, maintaining store standards, and promoting a collaborative, fast-paced environment. The role requires flexibility for retail hours and travel within the district.

Qualifications

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fastpaced environment.
• Driven by metrics to deliver results to meet business goals.

Responsibilities

• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail management experience

Customer service

Communication

Education

High school diploma or equivalent

Job description

Old Navy is seeking an Assistant Manager to lead store teams and drive profitable sales. You’ll oversee customer operations, merchandising and talent development, partnering with the General Manager to execute strategy and deliver a best-in-class customer experience.

Play a key role in coaching Leads and Brand Associates, maintaining store standards, and promoting a collaborative, fast-paced environment. The role requires flexibility for retail hours and travel within the district.