Retail Assistant Manager: Lead Teams & Brand Loyalty

J.Crew Group; Indianapolis (IN); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Paid time off

Product discounts

Medical coverage

401(k) plan with company matching

Job summary

J.Crew Group in Indianapolis is seeking an Assistant Manager to join the leadership team. You will help drive profitability through genuine connections with customers, brand loyalty, and community engagement, while coaching the sales team and ensuring smooth operations.

You’ll own a division (Visual Merchandising, Operations, HR, Service & Selling), manage store systems, assist with recruiting and training, and lead fit sessions to boost product knowledge and customer experience.

Qualifications

• 1-2 years of retail management experience required.
• Support brand, customers and teams.
• Stay current with fashion trends.
• Collaborate with leadership and recruit/train when needed.
• Able to work nights, weekends and holidays; lift up to 40 pounds.

Responsibilities

• Support Store Director and Assistant Store Manager to drive profitability.
• Own division: Visual Merchandising, Operations, HR, Service & Selling.
• Manage store operations, systems and technology.
• Recruiting, training and development as needed.
• Lead fit sessions to boost product knowledge.
• Engage the community and build loyalty through events.
• Step into various roles on the sales floor as needed.

Skills

Retail management

Customer service

Fashion knowledge

Teamwork

Problem-solving

Flexibility

Scheduling flexibility

Job description

J.Crew Group in Indianapolis is seeking an Assistant Manager to join the leadership team. You will help drive profitability through genuine connections with customers, brand loyalty, and community engagement, while coaching the sales team and ensuring smooth operations.

You’ll own a division (Visual Merchandising, Operations, HR, Service & Selling), manage store systems, assist with recruiting and training, and lead fit sessions to boost product knowledge and customer experience.