Retail Assistant Manager — Lead Team & Profits

Madewell; Greenwich (CT); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

Up to 60% discount on branded product

401(k) plan with company matching

Medical and Prescription coverage

Entertainment, travel, fitness, and IT

Job summary

Madewell in Greenwich, CT is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team for higher performance.

You will collaborate with the leadership team to adapt strategies and ensure smooth operational support, including recruiting and training as needed, and fostering a collaborative, high-energy environment that delivers outstanding service.

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.

Responsibilities

• Support the Store Director & Associate Store Manager to impact business results and profitability.
• Own your division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development efforts as needed.
• Partner with leadership to create a collaborative working environment for all associates.
• Ensure the team consistently exceeds goals and delivers best-in-class service.
• Lead fit sessions to boost product knowledge and customer connection.
• Engage the community and build loyalty through events.
• Step into various roles on the sales floor when needed.

Skills

Retail management

Team leadership

Customer service

Flexibility

Job description

Madewell in Greenwich, CT is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team for higher performance.

You will collaborate with the leadership team to adapt strategies and ensure smooth operational support, including recruiting and training as needed, and fostering a collaborative, high-energy environment that delivers outstanding service.