Retail Assistant Manager — Lead, Elevate Customer Experience

Madewell; Westport (CT); Presencial; USD 30.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base pay and bonus

60% discount on Madewell/J.Crew brand

Medical, dental, vision and life ins.

401(k) with employer match

Descripción de la vacante

Madewell is seeking an Assistant Manager to join our store leadership in Westport, CT. You will drive profitability through genuine connections with customers, support brand loyalty, and coach the sales team to maximize performance.

Collaborate with the leadership team to implement strategies and ensure smooth operations. You will oversee divisions such as Visual Merchandising, Operations, HR, and Service, while ensuring exceptional service and accountability across the store.

Formación

• 1-2 years retail management experience.
• Commitment to brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Flexible scheduling including nights, weekends and holidays.
• Able to lift 40 pounds and stand for extended periods.

Responsabilidades

• Support the Store Director and Assistant Store Manager to drive profitability and brand connection.
• Own designated division (Visual Merchandising, Operations, HR, Service).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development as needed.
• Collaborate to create a collaborative environment for all associates.
• Lead product knowledge sessions to boost customer connection.
• Develop engaging community events to build loyalty.

Conocimientos

Retail management

Customer service

Leadership

Scheduling

Descripción del empleo

Madewell is seeking an Assistant Manager to join our store leadership in Westport, CT. You will drive profitability through genuine connections with customers, support brand loyalty, and coach the sales team to maximize performance.

Collaborate with the leadership team to implement strategies and ensure smooth operations. You will oversee divisions such as Visual Merchandising, Operations, HR, and Service, while ensuring exceptional service and accountability across the store.