Retail Assistant Manager - Lead Teams, Guest Experience

FashionUnited; Buffalo (NY); On-site; USD 2,686,320 - 3,354,456; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded products

401(k) with company matching

Medical, dental, prescription, vision,

Paid time off

Holiday schedule flexibility

Job summary

J.Crew is seeking an Assistant Manager to join our leadership team, driving profitability through customer connections, brand loyalty, and community engagement. You will coach the sales team and collaborate with leadership to adapt strategies for business success and operational support.

You will oversee divisions such as Visual Merchandising, Operations, HR, and Selling, manage store operations and systems, and assist with recruiting and development as needed.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Strong focus on customer service, teamwork, and flexibility.
• Ability to stay current with fashion trends and brand standards.

Responsibilities

• Support Store Director and Manager to influence profitability and brand cohesion.
• Own divisions such as Visual Merchandising, Operations, HR, and Service & Selling.
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training, and development as needed.
• Collaborate with leadership to create a collaborative working environment.
• Lead product knowledge sessions to enhance customer connections.

Skills

Retail management

Job description

J.Crew is seeking an Assistant Manager to join our leadership team, driving profitability through customer connections, brand loyalty, and community engagement. You will coach the sales team and collaborate with leadership to adapt strategies for business success and operational support.

You will oversee divisions such as Visual Merchandising, Operations, HR, and Selling, manage store operations and systems, and assist with recruiting and development as needed.