Retail Assistant Manager — Lead Team & Elevate Service

J.Crew Group; Irving (TX); In loco; USD 24.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base pay and bonus programs

60% employee discount on branded goods

PTO and holidays

401(k) plan with company matching

Descrizione del lavoro

J.Crew Group is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team for peak performance and collaborating with the rest of the leadership team to adapt strategies for business success.

You’ll help ensure smooth operations, recruit and develop staff as needed, and support a collaborative environment across the store.

Competenze

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch and lift at least 40 pounds.

Mansioni

• Support the Store Director & Associate Store Manager to impact business results with a meaningful connection to the brand and profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Collaborate with Store Director and Associate Store Manager to create a collaborative working environment for all associates.
• Ensure the team is on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions to boost product knowledge and elevate customer connections.
• Develop innovative ways to engage the community and build loyalty through events.

Conoscenze

Retail management

Customer service

Team leadership

Descrizione del lavoro

J.Crew Group is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team for peak performance and collaborating with the rest of the leadership team to adapt strategies for business success.

You’ll help ensure smooth operations, recruit and develop staff as needed, and support a collaborative environment across the store.