Retail Assistant Manager — Lead Team, Elevate Service

F J Crew Building Contractors Ltd; Ann Arbor (MI); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base pay

Discounts on branded products

401(k) plan

Medical and Prescription coverage

PTO and holidays

Descripción de la vacante

J.Crew Group (JCG) seeks an Assistant Manager to join our store leadership team in the United States. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement while coaching the sales team to maximize performance.

You will collaborate with the leadership team to adapt strategies, ensure smooth operations, and support recruiting, training, and development efforts. This role emphasizes teamwork and exceptional service.

Formación

• 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsabilidades

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Conocimientos

Retail management

Customer service

Descripción del empleo

J.Crew Group (JCG) seeks an Assistant Manager to join our store leadership team in the United States. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement while coaching the sales team to maximize performance.

You will collaborate with the leadership team to adapt strategies, ensure smooth operations, and support recruiting, training, and development efforts. This role emphasizes teamwork and exceptional service.