Retail Assistant Manager — Lead Team & Elevate Experience

J.Crew Factory; Boston (MA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Up to 60% discount on branded products

Competitive base pay and bonus

Paid time off and holidays

Medical, dental, vision coverage

401(k) plan with matching

Discounts on travel, entertainment, &?

Job summary

Madewell on Newbury Street in Boston is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through genuine customer connections and brand loyalty while coaching sales teams for peak performance.

You will collaborate with the leadership group to implement strategies and ensure smooth operations. You are a proven retail leader with 1–2 years in management, able to guide the team through shifts, events, and customer engagement.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passion for brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Teamwork, flexibility, and courteous execution of tasks.

Responsibilities

• Support Store Director and Associate Store Manager to drive profitability and brand connection.
• Own designated division: Visual Merchandising, Operations, HR, Service & Selling, etc.
• Manage store operations, systems and technology with accountability.
• Assist recruiting, training and development as needed.
• Lead fit sessions to boost product knowledge and customer connection.
• Engage the community and build loyalty through events.

Skills

Retail management

Customer service

Leadership

Staff training

Job description

Madewell on Newbury Street in Boston is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through genuine customer connections and brand loyalty while coaching sales teams for peak performance.

You will collaborate with the leadership group to implement strategies and ensure smooth operations. You are a proven retail leader with 1–2 years in management, able to guide the team through shifts, events, and customer engagement.