Retail Assistant Manager — Lead Team, Drive Sales

United Wireless Communications, Inc.; Brownsburg (IN); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless Communications, Inc. is seeking a store leadership professional in Brownsburg, IN to lead and develop the store team. The role focuses on coaching, customer-first service, and driving sales performance in a fast-paced retail environment.

The successful candidate will promote the company’s core values and work closely with the Store Manager to ensure an exceptional customer experience. Flexible, full-time hours and a commitment to growth are expected.

Qualifications

• 18+ years old and eligible to work in the United States.
• High school diploma, GED, or equivalent.
• 1–2 years of customer service or sales experience, preferably in retail.
• Reliable transportation and flexible schedule.
• No prior experience is necessary.

Responsibilities

• Coach and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth and efficient in-store experience.
• Stay up to date on products, services, and leadership with best practices.
• Provide guidance and support to team members on sales and customer service strategies.
• Support store maintenance and ensure a clean, organized retail environment.
• Oversee visual merchandising and ensure displays meet company standards.
• Ensure compliance with retail procedures and operational guidelines.
• Help team members effectively use store systems, tools, and communications.
• Drive financial performance by monitoring key performance indicators (KPIs).
• Assist in controlling store expenses and managing discounts appropriately.
• Uphold and enforce United Wireless policies and procedures.
• Contribute to achieving store sales, operational, and customer satisfaction goals.
• Other duties as assigned.

Skills

Leadership

Customer service

Sales coaching

Visual merchandising

KPIs

Education

High school diploma/GED

Tools

POS systems

Retail software

Job description

United Wireless Communications, Inc. is seeking a store leadership professional in Brownsburg, IN to lead and develop the store team. The role focuses on coaching, customer-first service, and driving sales performance in a fast-paced retail environment.

The successful candidate will promote the company’s core values and work closely with the Store Manager to ensure an exceptional customer experience. Flexible, full-time hours and a commitment to growth are expected.