Retail Assistant Manager: Lead Team & Customer Experience

Lunawireless; Selinsgrove (Snyder County); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Commission

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Job summary

Luna Wireless is seeking a Retail Assistant Manager to partner with the Store Manager to lead and develop the store team to deliver T-Mobile's aspirations of earning a place in our customers' hearts and Mobile Associate success.

The experience you'll bring includes 1 year of customer service or sales in retail, with the ability to mentor others and communicate effectively. A flexible schedule, including nights, weekends, and holidays, is expected to ensure excellent customer service.

Qualifications

• 1 year customer service and/or sales experience, retail environment preferred
• Available to work a varied schedule including nights, weekends, and holidays
• Ability to lead and mentor people to deliver great results
• Outstanding communicator with ability to interact with teammates and customers

Responsibilities

• Lead and develop store team to drive sales and customer satisfaction
• Ensure customers have a simple, trusted shopping experience
• Train and coach Mobile Associates to meet monthly success metrics
• Maintain up-to-date product knowledge and promotions
• Represent brand values and maintain store standards

Skills

Customer service experience

Sales experience

Leadership/mentoring

Excellent communication

Job description

Luna Wireless is seeking a Retail Assistant Manager to partner with the Store Manager to lead and develop the store team to deliver T-Mobile's aspirations of earning a place in our customers' hearts and Mobile Associate success.

The experience you'll bring includes 1 year of customer service or sales in retail, with the ability to mentor others and communicate effectively. A flexible schedule, including nights, weekends, and holidays, is expected to ensure excellent customer service.