Retail Assistant Manager - Lead Team & Customer Experience

Dollar Tree Stores INC; Alabama; On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily store activities, help customers, manage merchandize flow from delivery to sales floor, and support opening/closing procedures.

The role requires strong communication, ability to lift up to 55 lbs, and experience in retail leadership. Perks include health benefits and opportunities for growth; employment is full-time and on-site.

Qualifications

• High school diploma or equivalent preferred; ability to read and explain directives is required.
• Store management experience in retail, grocery, or drug store environments preferred.
• Lift up to 55 lbs and perform walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational and communication skills required.
• Strong problem solving and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, and record keeping (including payroll, scheduling, cash deposits and receipts).
• Maintain well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow policies.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Keep store clean, restock bathrooms, sweep/mop floors, take out trash, and keep areas neat.
• Other duties as assigned.

Skills

Customer service

Team leadership

Communication

Retail experience

Safety compliance

Training

Problem solving

Education

High school diploma

Job description

Dollar Tree Stores INC is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily store activities, help customers, manage merchandize flow from delivery to sales floor, and support opening/closing procedures.

The role requires strong communication, ability to lift up to 55 lbs, and experience in retail leadership. Perks include health benefits and opportunities for growth; employment is full-time and on-site.