Retail Assistant Manager: Lead Team, Boost Brand & Service

J.Crew Factory; Spartanburg (SC); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Up to 60% discount on branded product

401(k) plan with company matching

Medical, dental, prescription, vision,

Paid time off

Job summary

J.Crew Factory in Spartanburg, SC is seeking an Assistant Manager to lead a busy retail team. You’ll drive profitability through customer connections, brand loyalty, and strong store operations, while coaching sales associates and collaborating with the leadership team to execute the brand’s strategies.

You’ll handle scheduling, training, and daily store tasks, step into various roles on the sales floor, and ensure top service with a focus on fashion trends.

Qualifications

• 1–2 years of retail management experience.
• Ability to coach and develop a sales team.
• Awareness of fashion trends and brand standards.

Responsibilities

• Support Store Director and ASM to drive business results and profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development efforts as needed.
• Partner with Store Director and ASM to create a collaborative working environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class customer service.
• Lead fit sessions to boost product knowledge for associates.
• Develop innovative ways to engage the community and build loyalty through events.
• Be prepared to step into multiple roles on the sales floor as needed.

Skills

Retail management

Customer service

Job description

J.Crew Factory in Spartanburg, SC is seeking an Assistant Manager to lead a busy retail team. You’ll drive profitability through customer connections, brand loyalty, and strong store operations, while coaching sales associates and collaborating with the leadership team to execute the brand’s strategies.

You’ll handle scheduling, training, and daily store tasks, step into various roles on the sales floor, and ensure top service with a focus on fashion trends.