Retail Assistant Manager — Lead, Connect & Elevate Sales

J.Crew Factory; Asheville (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive base pay

Discounts on branded products

Entertainment & travel discounts

401(k) with company matching

Medical & prescription coverage

Job summary

J.Crew Factory in Asheville, NC is seeking an Assistant Manager to lead a store team, drive profitability through strong customer connections, and uphold our brand standards.

You will coach sales associates and collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

Join a fast-paced retail environment with flexible scheduling, weekend availability, and opportunities to engage the community through events and initiatives.

Qualifications

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Leadership

Job description

J.Crew Factory in Asheville, NC is seeking an Assistant Manager to lead a store team, drive profitability through strong customer connections, and uphold our brand standards.

You will coach sales associates and collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

Join a fast-paced retail environment with flexible scheduling, weekend availability, and opportunities to engage the community through events and initiatives.