Retail Assistant Manager — Lead Store, Inspire Teams

J.Crew Factory; Northbrook (IL); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded product

Entertainment discounts

Travel discounts

401(k) plan with matching donations

Medical and prescription coverage

PTO with holidays

Dental coverage

Vision coverage

Life insurance

Job summary

J.Crew Factory in the United States is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team for peak performance.

You will collaborate with the leadership team to adapt strategies and ensure smooth operational support as needed, including recruiting, training, and developing staff to exceed store goals.

Qualifications

• 1–2 years retail management experience.
• Support brand, customers, and teams.
• Stay up to date with fashion trends.
• Flexible scheduling including nights, weekends and holidays.

Responsibilities

• Support Store Director to impact business results and profitability.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development.
• Collaborate with leadership to create a collaborative environment.
• Ensure the team exceeds goals and delivers best-in-class service.
• Lead product knowledge sessions for associates.
• Engage the community and build loyalty through events.
• Step into various sales floor roles as needed.

Skills

Retail management

Team leadership

Customer service

Scheduling

Hiring & training

Job description

J.Crew Factory in the United States is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team for peak performance.

You will collaborate with the leadership team to adapt strategies and ensure smooth operational support as needed, including recruiting, training, and developing staff to exceed store goals.