Retail Assistant Manager - Lead Service, Merch & Growth

J.Crew Factory; Warrington Township (Bucks County); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded product

401(k) plan with company matching

Medical and Prescription coverage

Job summary

J.Crew Factory is seeking an Assistant Manager in the United States to join our store leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement while coaching the sales team for high performance.

You will collaborate with the leadership group to adapt strategies for business success and ensure smooth operational support as needed. The role requires 1–2 years in retail management and a passion for fashion and teamwork.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends.
• Embrace teamwork, flexibility, and courtesy while executing tasks.

Responsibilities

• Support the Store Director & Associate Store Manager to impact profitability through brand connections.
• Own your division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development when needed.
• Foster a collaborative working environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class service.
• Lead product knowledge sessions to boost authentic customer connections.
• Engage the community and build loyalty through events.
• Step into multiple sales floor roles as needed.

Skills

Retail management

Customer focus

Team leadership

Scheduling flexibility

Tools

POS systems

Job description

J.Crew Factory is seeking an Assistant Manager in the United States to join our store leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement while coaching the sales team for high performance.

You will collaborate with the leadership group to adapt strategies for business success and ensure smooth operational support as needed. The role requires 1–2 years in retail management and a passion for fashion and teamwork.