Retail Assistant Manager: Lead Style & Service

J.Crew Factory; Town of Florida (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded product

Entertainment, travel, and tech perks

401(k) plan with company matching

Medical, dental, prescription, vision,

Job summary

J.Crew Factory is seeking an Assistant Manager to join our store leadership team. You will drive profitability and deliver strong customer connections while coaching the sales team to perform at their best.

Collaborate with leaders to adapt strategies for business success and ensure smooth operations as needed. You will support recruiting, training, and development efforts, manage daily operations, and help create a collaborative, high-energy work environment.

Qualifications

• 1-2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Scheduling flexibility

Job description

J.Crew Factory is seeking an Assistant Manager to join our store leadership team. You will drive profitability and deliver strong customer connections while coaching the sales team to perform at their best.

Collaborate with leaders to adapt strategies for business success and ensure smooth operations as needed. You will support recruiting, training, and development efforts, manage daily operations, and help create a collaborative, high-energy work environment.