Retail Assistant Manager: Lead Service, Merch & Growth

J.Crew Group; New York (NY); On-site; USD 61,606,000 - 77,366,000; Part time

Benefits offered by this job

Discount on branded products 60%

401(k) plan with company matching

Medical and prescription coverage

Paid time off including holidays

Job summary

J.Crew Group in New York, NY seeks an Assistant Manager to join the leadership team and drive profitability through customer connections and brand loyalty. You’ll coach the sales team and collaborate with the leadership team to ensure smooth operations and business success.

This role requires 1–2 years of retail management experience, a passion for our brand, and adaptability to seasonal fashion trends. You’ll lead by example, support store operations, and help deliver an exceptional customer

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.

Responsibilities

• Support Store Director & Associate Store Manager to impact business results with the brand.
• Own your division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Assist recruiting, training and development efforts as needed.
• Partner with leadership to create a collaborative working environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class service.
• Lead fit sessions to boost product knowledge and customer connection.

Skills

Retail management

Customer focus

Team leadership

Brand knowledge

Flexibility

Job description

J.Crew Group in New York, NY seeks an Assistant Manager to join the leadership team and drive profitability through customer connections and brand loyalty. You’ll coach the sales team and collaborate with the leadership team to ensure smooth operations and business success.

This role requires 1–2 years of retail management experience, a passion for our brand, and adaptability to seasonal fashion trends. You’ll lead by example, support store operations, and help deliver an exceptional customer