Retail Assistant Manager — Lead Sales & Team (Bonus)

Pure Hockey, LLC; Taylor (MI); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus Incentive Plan

Medical, Dental, Vision & Disability

Life and Long-Term Disability

Flexible Spending Plan

401(k)

Paid Vacation

Paid Holidays

Employee Discount

Job summary

Pure Hockey, LLC in Taylor, MI is seeking a Retail Assistant Manager to support the Store Manager in daily store operations, drive sales, uphold merchandising standards, and lead a high-performing team to deliver exceptional customer service.

You will partner with the Store Manager and Area Manager to set performance metrics, coach staff, and ensure opening/closing routines are executed smoothly, with a focus on teamwork, product knowledge, and a positive, inclusive work environment.

Qualifications

• Minimum 2 years of management/supervisory experience; retail management experience is a plus.
• Proven experience in a retail/customer service environment.
• Ability to train, coach, develop and motivate employees.
• Demonstrate effective interpersonal, organizational and leadership skills.
• Ability to work evenings and weekends.
• Ability to lift up to 25lbs.

Responsibilities

• Assist in merchandising, operations, sales and customer service.
• Ensure a high level of customer satisfaction by being knowledgeable on all products and teaming up with co-workers to provide excellent sales service.
• Conducts opening and closing operational routines as needed, ensuring a successful start or completion of the store's daily business.
• Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
• Act as a partner between customers, sales associates and store leadership.
• Maintain an awareness of all product knowledge, and current or upcoming product lines.
• Contribute to a positive and inclusive work environment.

Skills

People management

Retail experience

Training & coaching

Interpersonal skills

Leadership

Evenings & weekends

Physical ability

Job description

Pure Hockey, LLC in Taylor, MI is seeking a Retail Assistant Manager to support the Store Manager in daily store operations, drive sales, uphold merchandising standards, and lead a high-performing team to deliver exceptional customer service.

You will partner with the Store Manager and Area Manager to set performance metrics, coach staff, and ensure opening/closing routines are executed smoothly, with a focus on teamwork, product knowledge, and a positive, inclusive work environment.