Retail Assistant Manager - Lead Guest Experience

knitwellgroup; Harmonville (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community impact partnerships

Job summary

LOFT is seeking an Assistant Manager to support the customer experience and shape a strong store culture at Store 1644-Plymouth Meeting Mall in Plymouth Meeting, PA. This regular/full-time role offers leadership on the sales floor and collaboration with teams to drive results.

You will coach associates, model brand behaviors, and help recruit and develop talent while leveraging technology for a seamless omnichannel experience. Availability for bonuses and employee benefits is included.

Qualifications

• At least 1 year of retail management experience.
• Ability to connect with customers and associates with a hospitality mindset.
• Comfort with operating a point-of-sale system and technology.
• Strong business sense with the ability to plan and drive results.
• Proactiveness in making thoughtful decisions on the sales floor.

Responsibilities

• Lead on the sales floor and model brand behaviors to engage customers.
• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire, coach, and develop associates to strengthen connections with guests.
• Collaborate with Store Manager on recruiting, hiring, and talent development.
• Use reporting and tools to drive operational excellence and financial discipline.

Skills

Retail management

Customer service

Hospitality mindset

Technology proficiency

Decision making

Tools

POS system

Job description

LOFT is seeking an Assistant Manager to support the customer experience and shape a strong store culture at Store 1644-Plymouth Meeting Mall in Plymouth Meeting, PA. This regular/full-time role offers leadership on the sales floor and collaboration with teams to drive results.

You will coach associates, model brand behaviors, and help recruit and develop talent while leveraging technology for a seamless omnichannel experience. Availability for bonuses and employee benefits is included.