Retail Assistant Manager - Lead, Grow & Serve Community

The Salvation Army; Oakland (CA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, and Vision

Retirement Plan

Employee Discounts

Monthly management incentive bonus

EAP

Job summary

The Salvation Army Oakland Main Store is seeking an Assistant Store Manager to support daily operations, coaching staff, and ensure excellent customer and donor service. This role works closely with the Store Manager to maintain high standards and a positive community impact.

You will help manage day-to-day activities, oversee cash handling, scheduling, and training, while ensuring safety and quality service for customers and donors.

Qualifications

• Minimum 2 years retail management/supervisory experience.
• Ability to operate POS/cash registers and handle cash transactions.
• Valid driver's license with proof of insurance.
• Background check including criminal history and sex offender registry.
• Strong communication with management, staff, customers and donors.

Responsibilities

• Assist Store Manager in day-to-day operations and serve as acting manager when needed.
• Provide coaching, training, and development to store employees.
• Maintain ARC merchandising standards and monitor inventory levels.
• Ensure customer/donor needs are met and resolve issues efficiently.
• Support safety measures and loss-prevention policies across the store.

Skills

Retail management

Customer service

Cash handling

Driver's license

Education

High School diploma/GED or equivalent

Tools

POS/Cash Register

Job description

The Salvation Army Oakland Main Store is seeking an Assistant Store Manager to support daily operations, coaching staff, and ensure excellent customer and donor service. This role works closely with the Store Manager to maintain high standards and a positive community impact.

You will help manage day-to-day activities, oversee cash handling, scheduling, and training, while ensuring safety and quality service for customers and donors.