Assistant Store Manager: Lead, Learn, Serve & Grow

The Salvation Army USA Central Territory; Southfield (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army USA Central Territory in Southfield, MI is seeking an Assistant Store Manager to help lead day-to-day operations and supervise staff. This full-time role supports production, sales, maintenance, banking, and records while focusing on customer development and community engagement.

You will assist the Store Manager, participate in budgeting and safety compliance, deliver excellent service, and contribute to mission-driven programs through hands-on training and ongoing coaching.

Qualifications

• Leadership experience in a retail setting is preferred.
• Ability to supervise staff and support a team to meet goals.
• Customer service excellence and community engagement.
• Experience with budgeting and store controls.

Responsibilities

• Support staff training and supervision as assigned
• Implement strategies to meet production and sales goals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage
• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve The Salvation Army's image among staff and community
• Support The Salvation Army's mission statement
• Support banking and record-keeping procedures
• Document and provide information for personnel reviews and corrective actions
• Communicate with Store Manager regarding all aspects of store operations
• Handle all other duties as assigned
• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Skills

Staff supervision

Leadership

Customer service

Budgeting

Training

Tools

POS software

Job description

The Salvation Army USA Central Territory in Southfield, MI is seeking an Assistant Store Manager to help lead day-to-day operations and supervise staff. This full-time role supports production, sales, maintenance, banking, and records while focusing on customer development and community engagement.

You will assist the Store Manager, participate in budgeting and safety compliance, deliver excellent service, and contribute to mission-driven programs through hands-on training and ongoing coaching.