Thrift Store Assistant Manager — Growth & Impact

The Salvation Army USA Western Territory; Oakland (CA); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Career growth

Paid time off

Employee discounts

Referral bonuses

Monthly management incentive bonus

Medical insurance

Dental insurance

Vision insurance

Retirement plan

AFLAC

EAP

Job summary

The Salvation Army Oakland Main Store is seeking an enthusiastic Store Assistant Manager to help lead the retail team. This role partners with the Store Manager to operate the store daily, coach staff, and ensure top-notch customer and donor service while maintaining ARC standards.

The position requires at least 2 years of retail management experience, ability to manage POS operations, a valid driver’s license, and a commitment to safety and loss prevention.

Qualifications

• High School diploma/GED or equivalent.
• Must have a minimum of 2 years previous Retail Management/Supervisory experience.
• Must be able to accurately handle POS/Cash Register operations and cash transactions.
• Must hold a valid Driver’s license, be able to show proof of insurance.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, fellow store employees, customers, and donors.

Responsibilities

• Taking an active role and partners with the Store Manager in the day-to-day operation of the store.
• All day-to-day store operations in the absence of the Store Manager.
• Providing coaching, training, and development to the Store Employees.
• Ensuring Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
• Communicating any personnel issues with Management, in absence of Store Manager. May issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager
• Ensuring store is maintained at ARC Merchandising Standards, adequate inventory levels on hand.
• BRP (Back Room Processing) – In absence of Store Manager, ensure that the Material Handlers are working effectively and efficiently to meet daily processing goals.
• Adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe and banking of cash receipts as per ARCC policy.
• Assisting the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations.
• Implementing appropriate loss prevention measures.
• Other written or verbal duties as may be assigned by Management, Retail Directors and Command Administration.

Skills

Retail management

Staff coaching

Customer service

Cash handling

Education

High school diploma or GED

Job description

The Salvation Army Oakland Main Store is seeking an enthusiastic Store Assistant Manager to help lead the retail team. This role partners with the Store Manager to operate the store daily, coach staff, and ensure top-notch customer and donor service while maintaining ARC standards.

The position requires at least 2 years of retail management experience, ability to manage POS operations, a valid driver’s license, and a commitment to safety and loss prevention.