Retail Assistant Manager — Lead & Elevate Store Experience

White-House-Black-Marke; Wayne (NJ); On-site; USD 57,162,000 - 71,349,000; Full time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community philanthropy partnerships

Job summary

KnitWell Group, operating White House Black Market (WHBM) at Willowbrook Mall in Wayne, NJ, is seeking an Assistant Manager to help lead the team and deliver exceptional customer service.

The role involves assisting the Store Manager, driving sales, coaching associates, and maintaining brand standards in a fast-paced retail environment. Flexible availability including nights, weekends, and holidays is required.

Qualifications

• 3 years of retail management experience preferred.
• Excellent communication and interpersonal skills.
• Ability to develop strong customer and peer relationships.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Take ownership to ensure safe and efficient store operations including inventory management, daily replenishment of floor merchandise, and execution of inventories.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.
• Bring passion for our brand, fashion, and empowering confidence.

Job description

KnitWell Group, operating White House Black Market (WHBM) at Willowbrook Mall in Wayne, NJ, is seeking an Assistant Manager to help lead the team and deliver exceptional customer service.

The role involves assisting the Store Manager, driving sales, coaching associates, and maintaining brand standards in a fast-paced retail environment. Flexible availability including nights, weekends, and holidays is required.