Retail Assistant Manager: Lead Team & Guest Experience

White House Black Market; Wayne (NJ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development and careeradv

Community partnerships

Job summary

White House Black Market in Wayne, NJ is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a personalized, hospitality-driven shopping experience. You will develop associates, drive sales, manage operations, and foster community partnerships while upholding brand standards and a welcoming environment.

This role requires strong leadership, excellent communication, and flexibility to work nights, weekends, and holidays.

Qualifications

• 3 years of retail management experience preferred.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor and use an omni-channel approach.
• Maintain a visually inspiring store environment reflecting brand standards.
• Ensure safe and efficient store operations including inventory management and daily replenishment.
• Build community connections through in-store events and philanthropy.

Skills

Retail management

Team leadership

Customer service

Communication

Inventory management

Job description

White House Black Market in Wayne, NJ is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a personalized, hospitality-driven shopping experience. You will develop associates, drive sales, manage operations, and foster community partnerships while upholding brand standards and a welcoming environment.

This role requires strong leadership, excellent communication, and flexibility to work nights, weekends, and holidays.