Assistant Manager - Lead Team & Customer Experience

Socket.dev; Wayne (NJ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Employee discounts

Job summary

WHBM in Wayne, NJ is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a personalized, hospitality-driven customer experience. You will help develop associates, drive sales, and ensure seamless omni-channel operations in a fashion-forward environment.

The role requires strong communication, ownership, and flexibility to work nights, weekends, and holidays, with a focus on inventory and daily store execution.

Qualifications

• 3 years of retail management experience preferred.
• Flexible availability including nights, weekends, and holidays.
• Strong communication and interpersonal skills.
• Ability to lift up to 50 pounds and operate the register.

Responsibilities

• Lead a team to deliver a customer-centered experience.
• Assist in achieving store financial goals and motivate the team.
• Participate in hiring, development, and coaching of associates.
• Lead on sales floor with product knowledge and omni-channel approach.
• Maintain a visually inspiring store environment and brand standards.
• Oversee inventory, replenishment, and inventories; ensure store operations.

Skills

Retail management

Team leadership

Customer service

Communication skills

Flexibility

Inventory management

POS operations

Tools

POS / register system

Job description

WHBM in Wayne, NJ is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a personalized, hospitality-driven customer experience. You will help develop associates, drive sales, and ensure seamless omni-channel operations in a fashion-forward environment.

The role requires strong communication, ownership, and flexibility to work nights, weekends, and holidays, with a focus on inventory and daily store execution.